Sr. Project Manager

Company Bio:
SaaSCG is a Salesforce and NetSuite consulting firm focused on best practice transformations for high growth companies. We leverage our business expertise and technical acumen to deliver leading cloud-based solutions that help our customers automate workflows and gain actionable insight across their organization. Additionally, we have extensive experience working with successful private equity firms to accomplish strategic initiatives within their portfolio companies. We view our customer engagements as long-term partnerships built on relationships, trust, respect, and Servant Leadership. 
 

Profile:
The Senior Technical Project Manager is responsible for leading teams to deliver projects that span across one or more business units and projects. The Senior Technical Project Manager will manage project activities, resources, schedules, budgets and adhere to milestone quality and controls throughout the full project life cycle. This also includes management of risks, issues and project change requests to ensure successful and on-time project delivery. The Senior Technical Project Manager should contribute to ongoing process improvement initiatives as it relates to improving project delivery. The Senior Technical Project Manager is responsible for developing the customer’s roadmap, and managing all current and prospective projects for a single customer.

The Senior Technical Project Manager has the authority to run the project on a day-to-day basis, verify that the project produces the required deliverables, meeting or exceeding the customer’s criteria, within the constraints of time and cost as specified in the project’s Statement of Work. 

Essential Duties:
Serve as the SCG project manager  on Lead-to-Cash systems and process  transformation projects - you will serve as the primary liaison between the SCG Consultants and Customer functional stakeholders and project sponsors.   Representative duties and responsibilities would include the following:

• Facilitate project alignment and governance with the Customer and SCG Consultant team
• Serve as the primary customer-facing SCG representative on projects, and the first point of contact for project escalations
• In coordination with customer, plan and schedule project sessions such as Project Kick-off, Weekly Status, User Acceptance and End-to-end Testing Sessions and Steering Committee meetings
• Oversee/support SCG Track Consultants to ensure their tracks are producing timely, high quality work products and deliverables as documented in the Statement of Work and Project Plan
• Motivate team members to meet project goals, adhere to their responsibilities and project milestones
• Ensure adequate resources are assigned to achieve project objectives in planned timeframes
• Ensure that all SCG deliverables specified in the project’s Statement of Work are complete prior to project closure
• Maintain and communicate weekly project health and status
• Develop and maintain Project Plans
• Manage Project Scope, Timeline, Resources, deploying Risk & Issue Management, Change Management and Change Orders, and Escalation Management as required
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Facilitate effective cross-functional team member and customer communication
• Understand interdependencies between technologies, operations and business needs
• Deliver appropriate and effective executive-level communication
• Mentor less experienced Project Managers and Technical Consultants as appropriate
• Engage in continuing education to advance Project Management, Business Process, Salesforce, and/or NetSuite skills, such as self-study or instructor led training, seminars, certifications, etc.  
• Assist in building Best Practice repositories of repeatable, scalable processes
   

Minimum Role Requirements:

• At least 4 years of combined experience in technical systems/software consulting and project management of technical systems/software projects, with at least 2 years of concentrated project management experience.  
• Demonstrated ability and history of managing  multiple technical projects simultaneously
• Advanced proficiency in developing and updating Spreadsheets (such as Excel or Google Sheets) and Slides (such as Powerpoint or Google Slides)
• Advanced proficiency in Project Management tools such as MS Project or Smartsheet
• Bachelor’s Degree
• Ability to work independently with minimal supervision
• Excellent written and verbal communication 
• Strong organizational skills
• Excellent analytical and problem solving abilities
• Occasional Project-based travel to customer sites for kickoff sessions, user acceptance events, launches, etc.  Travel is estimated to be 15% or less. 
   

Preferred Requirements:

• Graduate Degree in Business Administration, Project Management or similar disciplines
• Experience working with both NetSuite and Salesforce
• ITIL Certification
• Salesforce Administrator or NetSuite Administrator Certification
• Active Project Management Professional (“PMP”) Certification